Koleksi dan Dokumen Digital

PROFITING FROM SERVICES AND SOLUTIONS: WHAT PRODUCT-CENTRIC FIRMS NEED TO KNOW

00000000802 - 658.575 ZEI p

E-Book

ZEITHAML, VALARIE A.
BITNER, MARY JO
Brown, Stephen W.
Salas, Jim

2014

Business Expert Press, LLC

Abstrak: -

Full Teks: Ada

Tersedia: 0 dari 0 eksemplar

Services marketing: integrating customer focus across the firm

1559 - 658.812 ZEI s

Buku

ZEITHAML, VALARIE A.
GREMLER, DWAYNE D.
BITNER, MARY JO

2018

MCGRAW HILL EDUCATION INTERNATIONAL

Abstrak: -

Full Teks: -

Tersedia: 2 dari 2 eksemplar

Peranan dukungan sosial pada interaksi positif pekerjaan-keluarga dan kepuasan hidup

A1230 - ZEI p

Artikel

ZEITHAML, VALARIE A.
GREMLER, DWAYNE D.
BITNER, MARY JO

2014

STIESIA Surabaya

Abstrak: -

Full Teks: -

Tersedia: 1 dari 1 eksemplar